Frequently Asked Questions
Everything you need to know about your Applied Nutrition orders and products.
What are your standard shipping times?
Orders placed before 2pm GMT are typically dispatched the same day. UK mainland deliveries generally arrive within 1-2 working days, while international shipping times vary by destination.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link and reference number to monitor your delivery status in real-time.
What is your return policy?
We offer a 30-day return policy for unopened and sealed products. Due to food safety and hygiene regulations, we cannot accept returns on items that have been opened or consumed.
Are Applied Nutrition products tested for banned substances?
Yes, many of our products undergo rigorous testing through the Informed-Sport program to ensure they are safe for professional athletes and free from prohibited substances.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
How should I store my supplements?
To maintain product integrity and potency, store all supplements in a cool, dry place away from direct sunlight, and ensure the lid is tightly sealed after every use.